The use of services provided by viralinstas.com (hereinafter referred to as Viral Instas) establishes an agreement to these terms. By registering or using our services you agree that you have read and fully understood the following Terms of Service. Viral Instas will not be held liable if you have not read these terms.
1. Viral Instas reserves the right to change these terms (in whole or in part) at its sole discretion at any time without prior notice.
2. You will only use Viral Instas in a manner which follows all our agreements.
3. Viral Instas rates are subject to change at any time without prior notice.
4. Viral Instas offers its best estimation of engagement that’ll take place if:
The account remains in the same niche and the new posts are relatively similar to the previous content.
Posts are of high quality.
Also, the methods we’ve given you to help you manage the account are used.
Due to change of niche, quality of posts, hashtags used, the frequency of posts, changes in Instagram’s algorithm, etc. Viral Instas is unable to provide the exact engagement and growth that’ll take place as this is unpredictable. This is only an estimation and Viral Instas will not refund orders for the aforementioned reasons.
5. If a payment is not verified via the provided authorisation form – an industry standard one-time process for the purchase of high valued ‘intangible goods’ which helps protect all parties, Viral Instas reserves the right to refund the payment within the provided due date for the authorisation form to be completed and returned within, and suspend the account transfer process.
Until you’ve provided your completed authorisation form and your purchase has been verified – you should refrain from making any changes to the account whatsoever (be it post deletion, credential changes, username changes, email changes, etc)
6. If the buyer, subsequent to receiving a refund as a result of his/ her order not being verified via the provided authorisation form, proceeds to make a subsequent payment on another/ the same account, Viral Instas reserves the right to refund the payment and charge a 15% restocking fee on the repeated refund within the provided due date for the authorisation form to be completed and returned within, and suspend the account transfer process.
Unauthorised access to or use of Viral Instas or its content is a breach of these Terms and may be a violation of the law. Unless permitted, no information or other content contained in or distributed through Viral Instas may be reproduced in any form without prior written consent.
Legal Relationship Between Buyers
When a Buyer agrees to make a purchase from Viral Instas, that agreement of sale of will be legally binding. An offer to purchase is binding and irrevocable to the Buyer. The Buyer’s offer to purchase the digital asset will not become binding until it is accepted.
The buyer has 36 hours to test the account’s engagement with a few high-quality posts relatively similar to the prior content and use the methods provided upon purchasing. If the account hasn’t been damaged, the account is refundable. In the event of either the hashtag research tool or Instagram manual being downloaded a 10% restocking fee would be charged. In the event of a return beyond the 24-hour limit, a 25% restocking fee would be charged. If the account has been used for promotions or is damaged in the form of loss of followers, etc. an additional 15% restocking fee would be charged totalling to a 40% restocking fee.
If an account has undergone a niche change it is not refundable however in rare cases Viral Instas may charge an incidental restocking fee and accept a return on such an item at its discretion. Any offer of an exchange that has been extended at our discretion due to inability to manage the account, no longer wanting to own/ maintain the account, to upgrade/ downgrade to a smaller/ larger account etc. would be in the form of store credit. The aforementioned are not considered a basis for a refund to be granted.
Re. the deposit payment option, in the event of the balance not being paid within the provided period a 5% restocking fee would be charged on the refund of the deposit. Until you’ve made your final payment you should refrain from making changes to the account’s credentials.
The services offered by Viral Instas are unable to affect your Instagram experience or be a direct/ inadvertent cause of your account being disabled by Instagram. Instagram still reserves the right to disable your account in the event that the content it publishes conflicts with their terms (whether copyrighted, inappropriate, seen as spam, etc.), as a result Viral Instas makes no warranty in the event of the aforementioned or any Instagram related bugs, errors, problems, down-time, user interface issues, suspension/ discontinuation of the Instagram app, etc. occurring as they are results of Instagram related problems outside of Viral Instas’ control.
Viral Instas makes no warranty with regard to the underlying transaction, that the services will meet your requirements, that estimates are 100% accurate or that the services will be timely or error-free.
This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information. Any personal information received by Viral Instas will only be used to fulfil your order. We will not sell or redistribute your information to anyone. All information is encrypted via Secure Socket Layer (SSL) technology.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Blog posts on Viral Instas may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Viralinstas.com uses Google analytics and Facebook pixel tracking to collect analytics data to better optimize your experience with the site.
What we collect and store
While you visit Viral Instas, we’ll track:
Products you’ve viewed.
Your location, IP address and browser type.
When you purchase from us, we’ll ask you to provide information including your name, email address, credit card/payment details and optional account information like a username and password.
We’ll use this information for purposes, such as, to:
Showing you products you’ve viewed.
Send you information about your account and order.
Respond to your requests, including refunds and complaints.
Set up your account for our store.
Comply with any legal obligations we have, such as calculating taxes.
Improve our store offerings.
Send you marketing messages, if you choose to receive them.
If you create an account, we will store your name, address, email and phone number. Which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. This includes your name, email address and billing, and shipping addresses.
We will also store comments if you choose to leave them.
Who we share your data with
Viral Instas shares your data with;
Google analytics (for collecting analytics data)
Facebook (for retargeting via Facebook advertisements and collecting analytics data)
Mailchimp (for collecting email marketing data)
Fraudlabs Pro (to prevent fraudulent transactions)
Stripe (for collecting credit card/ payment processing data)
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on Viral Instas, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on Viral Instas or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. Also, you can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
For privacy-specific concerns please contact our Data Protection Officer, David at email@example.com
How we protect your data
All sensitive information supplied to Viral Instas is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user enters, submits, or accesses their information to support the safety of your personal information. All payments are processed through a payment service provider and are not stored or processed on our servers.